ca77's Privacy Policy

Introduction & Scope

ca77 operates a safe and reliable online betting and casino platform for players in Bangladesh. This Privacy Policy ("Policy") describes how ca77 ("we", "us") collects your personal information, how it is used, with whom it may be shared, and what rights you have.

This Policy applies to our website ca77.lat and all related services. By opening an account or using any service on our platform, you are considered to have accepted the terms of this Policy.

We believe transparency is the best form of security. This document is written in clear, plain language so you can fully understand what happens to your information.

What Information We Collect

ca77 may collect the following types of personal information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Content of communications with our support team

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website entry and exit times
• Pages visited and click patterns
• Data from cookies and similar tracking technologies

2.3 Transaction & Gaming Information

• Deposit and withdrawal history
• Records of betting and gaming activity
• Details of bonus and promotional benefit usage
• Account balance and transaction history

Purpose of Using Your Information

ca77 uses the information collected for the following legitimate purposes:

3.1 Account & Service Management

Your information is essential for registering, verifying, and managing your account. This includes confirming your identity, verifying your age (to confirm you are 21+), and ensuring secure login.

3.2 Processing Financial Transactions

The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers. A record of every transaction is kept to ensure transparency.

3.3 Security & Fraud Prevention

We analyze information to detect unauthorized access, fraudulent transactions, and suspicious activity. Your data is kept secure using SSL encryption and advanced security measures.

3.4 Providing Customer Support

Your information and communication history are used to assist you via 24/7 live chat and email.

3.5 Ensuring Responsible Gaming

Monitoring your gaming activity to identify potentially harmful behavior and providing responsible gaming tools is one of our key responsibilities.

3.6 Meeting Legal Obligations

Information may be retained to comply with applicable laws and regulations, meet regulatory requirements, and protect our rights against legal claims.

Information Sharing & Disclosure

ca77 does not sell your personal information to any third party. However, information may be shared in the following circumstances:

• Payment Processors: Information required to complete bKash, Nagad, Rocket, and bank transfers is shared with the relevant financial institutions, but only the data necessary for processing the transaction.
• Technology Partners: Game software providers and technology infrastructure partners may receive minimal information as needed to deliver their services.
• Legal Authorities: Information may be provided to government agencies in response to a valid court order or legal obligation.
• Corporate Changes: In the event of a merger, acquisition, or change in business structure, information may be transferred, but the terms of this Policy will remain in effect.

All third-party partners operate under appropriate data protection agreements and are obligated to maintain the confidentiality of your information.

Cookies & Tracking Technologies

The ca77 website uses cookies and similar technologies. These are small data files stored in your browser that help improve your experience.

5.1 Essential Cookies

These cookies are required for the core functionality of the website — such as remembering your login state, ensuring security, and maintaining your shopping cart or session. They cannot be disabled.

5.2 Functionality Cookies

These cookies are used to remember your preferences, such as language settings and display preferences. They make your experience more personalized.

5.3 Analytics Cookies

Analytics cookies are used to monitor website usage and improve our services. This data is generally collected in aggregate form and is not personally identifiable.

You can disable non-essential cookies from your browser settings. However, doing so may limit the functionality of some services.

Data Security & Retention

6.1 Security Measures

ca77 uses industry-standard technology to protect your information, including:

• SSL encryption — all data transmissions are encrypted
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Restricted access policy — only authorized staff can view the information they need
• Two-Factor Authentication support

6.2 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, relevant information may be kept for a defined period for legal obligations, dispute resolution, or security reasons.

Financial transaction records are retained long-term in accordance with applicable law.

Your Rights

As a ca77 user, you have the following rights:

• Right to Know: You have the right to know what information we collect about you and how it is used.
• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Object: You may object to marketing communications or profiling.
• Right to Withdraw Consent: You may withdraw your consent at any time for any processing carried out on the basis of consent.

To exercise these rights, contact our support team at [email protected]. We are available 24/7 to assist you.

Minors & Age Verification

ca77 is intended only for individuals aged 21 or older. We do not intentionally collect any information from minors.

Information collected for age verification at registration, including identity documents, is used solely for that purpose. If we become aware that a minor has registered on our platform, their account will be closed immediately and the associated information will be deleted.

Policy Changes & Updates

ca77 reserves the right to change or update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Publishing a clear notice on the website
• Displaying a pop-up notification at login

The updated Policy will take effect from the date it is published. If you continue using the platform after a change, you will be considered to have accepted the new Policy.

Third-Party Links & Services

The ca77 platform uses third-party software and technology to deliver certain services. These third parties have their own privacy policies, and their data-processing practices are outside our control.

We only work with third-party partners who comply with appropriate data protection standards. However, you are advised to read the privacy policy of any third-party service separately.

International Data Transfers

ca77 operates with a focus on the Bangladesh market. However, our servers and infrastructure may be located in various countries. When your data is transferred to another country, we ensure that:

• Adequate data protection measures are in place in the destination country
• International data transfer agreements are in effect
• The protection standards described in this Policy are maintained

Complaints & Dispute Resolution

If you have any complaints or concerns about the processing of your personal information, please contact us directly. ca77 takes every complaint seriously and works to resolve it as quickly as possible.

How to submit a complaint:

• By email: write to us in detail at [email protected]
• Via live chat: speak directly with our support team 24/7

We accept complaints in both Bengali and English and provide a resolution as promptly as possible.