ca77 Terms & Conditions

These terms and conditions ("Terms") form a binding legal agreement between the ca77 platform and its users ("you", "member"). This document applies to all services offered by ca77, including online casino games, sports betting, live gaming, and other related services.

1.1 Definitions

• "Platform" refers to the ca77 website, application, and all related digital services.
• "Member" refers to any person who holds a registered account on ca77.
• "Bet" refers to any financial wager placed on the platform.
• "Bonus" refers to any promotional offer or reward provided by ca77.

1.2 Scope of Application

These terms apply to all sections of the platform. Additional terms may apply to specific games or promotions, and those will be consistent with the main terms.

2.1 Age Requirement

To open an account and use gaming services on ca77, you must be 21 years of age or older. ca77 may request valid proof of identity at any time to verify your age.

2.2 One Account Per Person

Each individual may hold only one account. If a person is found to have multiple accounts, ca77 reserves the right to close them and confiscate any remaining balance.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be completely accurate and up to date. Providing false information may result in account cancellation and forfeiture of deposited funds.

2.4 Identity Verification

As part of the KYC (Know Your Customer) process, ca77 may request valid identity documents such as a national ID card, passport, or driving licence. Failure to complete verification may result in withdrawal requests being delayed or rejected.

It is your responsibility to maintain the security of your account. To that end, the following must be observed:

• Use a strong and unique password that cannot be easily guessed.
• Never share your login details with anyone.
• Report any suspicious login activity or unauthorised access to the ca77 support team immediately.
• Sign out of your session after logging in from a public or shared device.

You are responsible for all activity carried out from your account. ca77 will not be liable for any loss resulting from unauthorised use by a third party.

4.1 Deposits

Funds can currently be deposited on ca77 using the following payment methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

4.2 Withdrawals

Withdrawal requests are generally processed within 30 minutes to 3 hours. The speed of completion may depend on the selected payment method and system load.

4.3 Withdrawal Conditions

• Identity verification must be completed before a withdrawal request can be made.
• Withdrawals can only be made once the wagering requirements for the deposited amount and any applicable bonus have been met.
• In the interest of anti-money laundering, ca77 reserves the right to carry out additional verification before processing a withdrawal.
• If multiple payment methods have been used, withdrawals will be returned to the method used for the deposit.

4.4 Currency

All transactions on the ca77 platform are carried out in Bangladeshi Taka (৳ / BDT).

5.1 Welcome Bonus

New members on ca77 have the opportunity to receive a 150% bonus of up to ৳15,000 on their first deposit. For example: a deposit of ৳1,000 will earn a bonus of ৳1,500, giving a total balance of ৳2,500.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount. The wagering calculation applies only to the bonus amount, not to the total balance.

5.3 General Rules for Bonus Use

• A bonus is awarded only once.
• Bonus balance cannot be withdrawn directly.
• ca77 reserves the right to modify or cancel any bonus offer.
• If ca77 suspects that a bonus is being misused, the bonus may be cancelled.
• Any attempt to claim bonuses from multiple accounts will result in all accounts being closed.

5.4 VIP Program

ca77's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier: 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and up to 1.2% at Platinum. Higher tiers can be reached through active gameplay.

6.1 Fair Play

ca77 is committed to ensuring fairness and transparency in all gaming activities. Games on the platform are powered by software from recognised technology providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. ca77 reserves the right to change betting limits at any time.

6.3 Technical Issues

If a game is interrupted mid-session due to a technical error or loss of connection, ca77 will make its decision based on the system log. Inconsistent payouts caused by software bugs may be voided.

The following activities are strictly prohibited on the ca77 platform:

• Using the platform for money laundering or the transfer of illegal funds.
• Fraudulent activities, such as opening multiple accounts or providing false information.
• Bonus abuse — such as following a specific betting pattern solely for the purpose of withdrawing a bonus.
• Operating games using computer scripts, bots, or automation tools.
• Attempting to access other members' accounts.
• Hacking the platform's software or any other form of illegal technical interference.
• Conducting transactions using a third party's funds or payment methods.

ca77 bears no liability in the following circumstances:

• Loss caused by internet connection issues or faults with the user's device.
• System outages on the part of third-party software providers.
• Account information being compromised due to the user's own negligence.
• Force majeure events — such as natural disasters, war, or government restrictions.

All services provided by ca77 are offered on an "as is" basis. The platform may be temporarily unavailable due to maintenance, upgrades, or technical reasons.

ca77 places the highest importance on protecting members' personal information. The platform uses SSL encryption technology to keep all data transmission secure.

Details of how members' personal information is collected, stored, and used are set out in our Privacy Policy. The Privacy Policy applies alongside these terms.

• ca77 never sells members' personal information to third parties.
• Information may be provided to authorities upon request where there is a legal obligation to do so.
• Members may request to review and correct their personal information.

10.1 Suspension by ca77

ca77 may suspend or permanently close an account for any of the following reasons:

• Violation of these terms and conditions.
• Fraudulent or suspicious activity.
• Failure or refusal to complete identity verification.
• Legal or regulatory requirements.

10.2 Closure by the Member

Any member may request to close their account at any time. In that case, any remaining balance will be returned subject to the applicable conditions being met.

ca77 firmly believes in responsible gaming. We consider gaming an entertainment activity — not a way to earn money. The following points are important to keep in mind:

• Do not bet beyond your means.
• Avoid placing repeated bets to recover losses.
• Set limits on your entertainment spending and stick to them.
• Do not play in a way that harms your family or professional responsibilities.

If you feel that gaming is having a negative impact on your life or the lives of people you know, please seek help. Detailed guidance and tools — such as deposit limits, temporary breaks, and self-exclusion — are available on ca77's Responsible Gaming page.

If a dispute arises between ca77 and a member, the following process will be followed:

1. Step 1: The member will present the issue in detail to the support team. The ca77 support team will review the matter and attempt to provide a resolution.
2. Step 2: If the issue is not resolved in Step 1, it will be escalated to senior management.
3. Final Step: If no mutually acceptable resolution is reached, the matter will be referred to mediation for settlement.

The entire dispute resolution process will rely on ca77's system logs and records. All disputes will be governed under the legal framework of Bangladesh or any other applicable jurisdiction.

ca77 reserves the right to change, amend, or update these terms and conditions at any time. Before any changes take effect:

• A notice will be displayed on the platform.
• A notice may be sent to the registered email address.
• The "Last Updated" date on the terms and conditions page will be changed.

Continued use of the platform after any changes will be considered your acceptance of the new terms and conditions. If you do not agree with the changes, please request that your account be closed.

If you have any questions or need clarification about these terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7, in Bengali and English

Our support team is active seven days a week, twenty-four hours a day, and is ready to assist with any issue.